Return & Refund Policy
We want you to be completely satisfied with your purchase. If for any reason the product does not meet your expectations, you may return it in accordance with the conditions below.
Order Cancellation
You may cancel your order within 12 hours of purchase, as long as it has not yet been processed or shipped.
Once the shipping process has started, cancellation may no longer be possible.
Return Period
Returns are accepted within 30 days of receiving your order.
Return Conditions
To be eligible for a return:
- The item must be unused, unworn, and in perfect condition
- Items purchased on sale are not eligible for return
- The item should be returned, if possible, in its original packaging
- Hygiene products (such as underwear, lingerie, and swimwear) cannot be returned
How to Request a Return
To request a return, please contact us and include your order number.
Customer service email:
info@sheridansisters.com
You will then receive the necessary instructions.
Return Shipping Costs
Return shipping costs are the responsibility of the customer.
We recommend using a tracked shipping method.
Refunds
Once your return has been received and inspected:
- Refunds are processed within 14 days
- Refunds are issued using the original payment method
If you have not received your refund after this period, please contact us.
Customer service email:
info@sheridansisters.com
Contact
For any questions regarding returns:
