Shipping Policy

Order Processing
Orders are shipped as quickly as possible after confirmation. Any order placed before 11:00 PM is shipped the same day.


Shipping & Delivery Times
Once your order has been processed, it will be shipped.

Estimated delivery time: 6–14 business days

Delivery times may vary slightly depending on your location within Canada and the carrier.


Order Cancellation
You may cancel your order within 1 hour of purchase, as long as it has not yet been processed or shipped.

Once the shipping process has started, cancellation may no longer be possible.


Shipping Costs
Free shipping on all orders across Canada.

No minimum order value required.


Order Tracking
Once your order has been shipped, you will receive an email with a tracking number so you can follow your shipment.


Delays
We do everything we can to deliver your order within the estimated timeframe.
In rare cases, delays may occur due to the carrier.

If your order has not arrived within the estimated timeframe, please contact us and include your order number.

Customer service email:
info@sheridansisters.com


Order Not Received?
If you have not received your order after the estimated delivery time, please contact us and include your order number.

Customer service email:
info@sheridansisters.com


Customer Service
For any questions regarding shipping or your order, you can contact us at:

info@sheridansisters.com